Selecting a Restoration Company

Fire and Water Damage Restoration

When choosing a fire and water damage restoration company, it is important to choose a company that has been in the local community for a while and has a relationship with residents. You do not want a fly by night operation or a marketing firm sending over contractors that may not be fully qualified or trustworthy. However, make sure you conduct your research in a timely fashion to minimize further mold, smoke, fire and water damages to your property.

To begin your research, check online for fire and water damage restoration companies that serve your geographic area. Once you select a few of these to review further, look at their websites and call them to get more information. Ask questions that you can corroborate with other resources. Find out if they will accept your insurance and if their technicians are trained and experienced with fire and water damage restoration work. Determine if their information is credible with further research.

Research

Do your due diligence and check to makes sure the company has an industry certification by IICRC as well as relationships with restoration trade associations, such as RIA and professional national organizations, such as DKI. In addition, contact the Better Business Bureau to find out if there are any negative reports filed about the fire and water damage restoration company you are investigating. If the company has bad reviews on file, then cross it off your list and go to the next restoration company.

Evaluation

Once you identify two or three reputable fire and water damage restoration companies, ask them for price quotes for the repair job you need done. Make sure they can attend to your cleanup, repair and restoration job before further damage occurs. It is best to attend to fire and water damage restoration work as soon as possible, preferably within the initial 24-48 hours of the incident to minimize mold, smoke, fire and water damage restoration and repair costs.

The Better Business Bureau and your homeowner’s insurance company should be able to refer you to good fire and water damage restoration people that have proven themselves over the years. Other valuable resources for good advice and information are friends, neighbors, and family that can give a word of mouth referral based on their experiences.