Job Completion Survey - Restoration

Dalworth responded promptly when we called and handled our water mitigation needs. There were one or two hiccups along the way, but they were addressed professionally by their supervisor, Sergio. Sergio made our experience as painless as possible given what we were going through.

Dalworth deserves the highest rating because they are responsive, respectful, caring, careful when packing out the house. There’s not enough positive adjectives to describe Dylan and his crews.

Dalworth Restoration's work quality and attention to detail during the mitigation, the packing and the demolition process exceeded expectations. The technicians were professional, knowledgeable and very helpful during this stressful time. I would also Iike to thank the fire department that came out to our home for recommending Dalworth.

Dalworth Restoration's work quality and attention to detail during the mitigation, the packing and the demolition process exceeded expectations. The technicians were professional, knowledgeable and very helpful during this stressful time. I would also Iike to thank the fire department that came out to our home for recommending Dalworth.

In August 2025, the historic Villa Philmonté - a 1927 historic house museum at Philmont Scout Ranch in Cimarron, NM - was hit by a devastating freak hailstorm. Over 100 windows were broken by massive hailstones and the entire interior of the building was impacted by shattered glass and water, dirt, and debris infiltration. Dalworth Restoration was recommended to us to handle cleaning this historic museum facility and returning it to visitable condition (which includes visitors being able to remove their shoes for tours). The crew we worked with from start to finish over a period of several months was beyond incredible. Not only did they travel all the way from the DFW area to northern New Mexico twice, they handled a top to bottom deep clean of the building and the historic artifacts inside with care and professionalism. They were communicative, collaborative, and kind throughout the process and left our museum even better than it was before the storm. I would wholeheartedly recommend this organization to any museum or historic site in need of emergency assistance.

After a giant leak under our kitchen, Sergio and his team at Dalworth were on the scene immediately and jumped into action, drying out our crawl space and getting it ready for reconstruction. Great communication and got the job done to perfection. Highly recommended.

Dalworth Restoration did a great job on my home. What I thought was a simple project that ended up being a huge problem that I would’ve never known without their expertise. The team of techs Anthony and Brodie did an amazing job and Lleyton the PM was perfect as well. What should have been stressful became stressless. I’m in my home that I know is safe to be in now!

HIGHLY RECOMMEND!!! If you’re in need of restoration help call Dalworth! I had an emergency call and they quickly responded and sent out my Project Manager Lleyton. He explained the whole process and how it would work with insurance and got started right away. The techs got everything set and going the first day and scheduled all of the demo needed the following. Within 3 days everything was dry and ready to be repaired. They were effective and efficiently truly proud I called them. Thank you Lleyton and the tech team!

Quick response, dependable service, reasonable fees! 5 stars

Sergio, the project manager, was friendly, patient, and easy to reach throughout the water mitigation process. He was thorough and kept communication clear as the cleanup and drying work began. Brian has been very accessible for the rebuild estimates, working patiently and fairly quickly to submit the quote to our desk adjuster for insurance review. While there are some ongoing pricing discussions, we are awaiting the next steps. Overall, the mitigation process was excellent. Content claims are being handled by Dylan, who has been somewhat responsive, with next steps still to be determined.

An unfortunate toilet overflow and sewer blockage issue while I was away from my home caused severe water discharge throughout my home. I have utilized Dalworth Clean since 1983, but never utilized their restoration service until a few weeks ago. They dispatched a crew to my home within a few hours. The project manager Sergio and his crew were fantastic. They were on top of the problem with great teamwork and communication. Highly recommended. Thank you folks!

I had a good experience with Dalworth restoration. Sergio was my project manager and was friendly with good communication. Despite the job being an emergency due to an ongoing leak, he and his team were able to assist me quickly with drying and takedown work on the floors and baseboards. I would use them again!

We arrived at our new home to find 4 inches of water in our half basement Saturday around noon from a heavy thunderstorm the night before. We immediately contacted our insurance company who advised us to google a water remediation company as we were panicked about water damage. Long story short we were unsuccessful in gettting the local companies to respond in a timely manner ie within hours not Monday morning. The only company who stepped up was Lleyton and his crew from Dalworth Restoration who had a crew pumping water out by 3pm. Within three hours the water was gone and they had equipment operating to dry out our room. Needless to say we would have encountered additional damage if was not for Dalworth’s swift reaction to our time need!

Troy Guel with Dalworth Restoration was awesome to work with. He came the same afternoon we called and set his plan in place. He is very thorough and helped us navigate insurance and perform work quickly to avoid potential mold from water damages. Highly recommend Troy and his Dalworth team!

Troy was excellent.

Very good

Dalworth and specifically Lleyton on the mitigation side was a life saver to us when our house flooded twice. They were quick to answer and quick to get out to our house. I highly recommend!! Also - have very fast and quick communication which is much appreciated!

I want to thank Nick Hobbs and his team at Dalworth! They came to my home to help with water damage from my water heater. The entire first floor was underwater. Wood floors were damaged, cabinets, drywall and carpet was destroyed. I didn’t even know where to start other than to get Dalworth out! Nick explained the mitigation process from start to finish and even checked up on us daily, throughout the tear and the drying. I hope to never have a flood again, but if i do I’m definitely calling these guys back to help!

Nick Hobbs and his team at Dalworth Restoration are the BEST! If you need any help with fire, water or mold damage, this is the team you want to use. I would give more than 5 stars if I could because of the work and attention to detail they did for me. Thanks Dalworth!

I recommend using dalworth because it helped me when I needed it.

Excellent job cleaning up the mess caused by City of Rowlett’s Sewer main collapse. Professional, On time and efficient. They know what they are doing.