Job Completion Survey - Restoration

Troy Guel with Dalworth Restoration was awesome to work with. He came the same afternoon we called and set his plan in place. He is very thorough and helped us navigate insurance and perform work quickly to avoid potential mold from water damages. Highly recommend Troy and his Dalworth team!

Troy was excellent.

Very good

Dalworth and specifically Lleyton on the mitigation side was a life saver to us when our house flooded twice. They were quick to answer and quick to get out to our house. I highly recommend!!

Also - have very fast and quick communication which is much appreciated!

I want to thank Nick Hobbs and his team at Dalworth! They came to my home to help with water damage from my water heater. The entire first floor was underwater. Wood floors were damaged, cabinets, drywall and carpet was destroyed. I didn’t even know where to start other than to get Dalworth out! Nick explained the mitigation process from start to finish and even checked up on us daily, throughout the tear and the drying. I hope to never have a flood again, but if i do I’m definitely calling these guys back to help!

Nick Hobbs and his team at Dalworth Restoration are the BEST! If you need any help with fire, water or mold damage, this is the team you want to use. I would give more than 5 stars if I could because of the work and attention to detail they did for me. Thanks Dalworth!

I recommend using dalworth because it helped me when I needed it.

Excellent job cleaning up the mess caused by City of Rowlett’s Sewer main collapse. Professional, On time and efficient. They know what they are doing.

We utilized Dalworth for two separate instances. Once was for flooding in our living room and another was for a leak/moisture in our ceiling. Both times were incredibly quick and painless. Sergio and his team started the process immediately after assessing the damage. We hope we aren’t unfortunate enough where we need to contact them again for restoration but if we do, then we’re glad we found a reliable business that we can call.

Troy and his team at Dalworth are amazing. Although no one wants to have to have to call water restoration services, Troy made the experience so much less stressful!! Him and his team were quick to respond, knowledgeable, friendly, fair priced, and got the job done well in no time. They are now our go-to when in need. I highly recommend Troy at Dalworth! They deliver top-notch service at fair prices.

Troy was great to work with. He talked us through what to expect, what was done and next steps. He and his team were efficient and really mindful of doing work inside a house that my family and I are still living in and using. We really appreciated him and will recommend Dalworth going forward.

Smooth and well managed project by Joe McCrary. Had to remove a/c units to access remediation site so facilitating all the varied activities in a tight window of cool weather was critical and Joe accomplished this

Project manager Troy Guel is very knowledgeable and helpful.
TOPS!

Big shout out to Dalworth Restoration crew and Project Manager Troy Guel.
They began remediation for water damage within hours of my first contacting them. Troy knew what to do immediately and explained the processes along the way.
So glad I called them first. I am an actual customer and recommend this service.

I COULD NOT BELIEVE HOW QUICKLY I RECEIVED A RESPONSE! SERGIO EXPLAINED EVERYTHING TO ME & TOLD ME TO CALL ANY TIME WITH QUESTIONS-BEST PART HE WAS ABLE TO GET A CREW OUT HERE WITHIN THE NEXT 45 MINS TO START THE DRY OUT PROCESS! CREW WAS GREAT TOO!! IF THIS HAPPENS AGAIN SERGIO WILL BE THE FIRST ONE I CALL!!! THANK YOU SO MUCH

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? SERGIO CANCINE
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? FLOOD

Comment:

We appreciate how quickly they responded to our emergency. So very kind and understanding. Sergio explained all options and was very patient with us as we are older without too much knowledge about repair work. The other men showed up quickly to do the work of pulling up the carpet and vacuuming up water. A definite 5 star review to Dalworth Restoration!

Our home had an unfortunate skunk infestation that we thought ruined all of our contents. It was unbearable and we had to move out for a few weeks. I had a friend recommend Dalworth because of the work they did for him! So we reached out and Dalworth Restoration immediately took action. They helped to neutralize the odor from the floor, our walls, the carpets and rugs, the furniture and our clothes. We are so very grateful for Lisa and her hard work to make this happen for us. Communication was excellent and they were super easy to work with. Thanks guys!

Dalworth Restoration LLC came to the rescue after a pipe bursted in our home. They worked with our insurance company and arrived within hours. Adrian and Armando were amazing they worked fast to get started on the clean up. They cleaned the access water and placed fans and humidifiers to save our furniture and belongings. They worked fast and were very professional and caring. I definitely recommend this company.

My go to restoration company. I have used Dalworth many times over the years. Had a slab leak after a full remodel of my grandmothers house, and Nick, and his team swiftly arrived, and removed the water, and opened the walls to keep further damage from occurring during the dry out process. The whole job went smoothly from start to finish.