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Job Completion Survey - Restoration

  • Comment: The Dalworth Restoration Team and particularly Troy Guel (our project manager) were awesome! We woke up at 6am on a Sunday to find a broken toilet tank on the upper level causing water to flood down to the lower level kitchen, laundry and dining area. From all the companies I tried, Dalworth and particularly Troy were the only one who offered to come by within a couple of hours and help, which helped contain the damage asap.

    Right from the start, he was friendly, courteous, explained everything, gave a good quote and got the work started. The team which included Miguel, Antonio and a few others (sorry I couldn't remember all the names) were extremely helpful. They had to come out a couple of times to get the wetness in certain spots fully squared away, and we really appreciate that they did that and went the extra mile until the issue was fully resolved. They also helped get creative with the dehumidifier so as to avoid breaking down the drywall as much as possible.

    Jessica from the office kept in constant touch with us and we were always able to reach Troy. There were a few miscommunications along the way, but I can understand since they are really busy.

    I definitely recommend Dalworth and specifically Troy as the Project Manager and his team! Great work guys!
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