Customer Reviews From Plano

Name: Dalworth Restoration Customer Reviews
Rating: 4.94 (19 reviews)

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.94

19 Reviews

89%

Kurt S.
Plano, TX

Reviewed on October 26th, 2025

Nick Hobbs and his team at Dalworth Restoration are the BEST! If you need any help with fire, water or mold damage, this is the team you want to use. I would give more than 5 stars if I could because of the work and attention to detail they did for me. Thanks Dalworth!
Carson J.
Plano, TX

Reviewed on July 9th, 2024

Dalworth were great, my water technician Layton was top of the line
Staci W.
Plano, TX

Reviewed on October 18th, 2023
- How would you rate your overall experience with Dalworth Restoration?
- Who was the technician that serviced your property? Raul Robles
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- Why did you call us? Water restoration
Comment: Great job!
Niko S.
Plano, TX

Reviewed on July 14th, 2023

Armando , Leroy and Alfredo were professional and answered all my questions , got here quickly and started working immediately!
Tere L.
PLANO, TX

Reviewed on January 9th, 2019
- Who was the technician that serviced your property? Francisco Ussiel
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Great group, very professional and great attitude. Super nice people
Jon H.
Plano, TX

Reviewed on August 16th, 2018
- Who was the technician that serviced your property? Alex
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: The immediate response and quick cleanup was the best I could have hoped for. Thank you!
Linda S.
PLANO, TX

Reviewed on May 4th, 2018
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Linda S.
PLANO, TX

Reviewed on May 4th, 2018
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Joan G.
PLANO, TX

Reviewed on March 9th, 2018
- Who was the technician that serviced your property? Wade
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: My first flood. The crew knew what to do and went to work. It is quite upsetting to see the furniture being removed but everyone was reassuring.
Kathy S.
PLANO, TX

Reviewed on May 31st, 2017
- Who was the technician that serviced your property? Andy Rials
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: I was pleased with the service.
Patricia J.
PLANO, TX

Reviewed on May 20th, 2017
- Who was the technician that serviced your property? Francisco and another person
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: There was an email glitch at the office that resulted in the team not bringing the pad we ordered on the first delivery attempt for one of the three rugs we had cleaned. They explained what happened and handled it well. The second rug that was delivered was wasn't as good. .I requested it to be corrected but the pad ended up sticking out on one side which the tech didn't correct. The first delivery of a large 10x14 rug went so well and they were very attentive to detail that it made the second rug 8 x 10 delivery with the pad seem somewhat hasty and haphazard. My family will try to fix it better so it aligns correctly. Since we had two deliveries for the one order, I would give the first gal who was fantastic a 5 star and Francisco a 3 star.
Kristi D.
PLANO, TX

Reviewed on December 12th, 2016
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Don S.
PLANO, TX

Reviewed on October 7th, 2015
- Who was the technician that serviced your property? Chris
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: The service was prompt, and the technician provided a plan that resolved our wet carpet problem. After the carpet was dried and new padding was installed, the carpet was relaid and cleaned. We later noticed a small hump in the carpet near the door, and the technician came back within a couple of hours of my call and resolved the situation.
Margaret W.
PLANO, TX

Reviewed on June 19th, 2015
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Everything went well. Thank you for your service.
jon F.
Plano, TX

Reviewed on April 17th, 2015
- Who was the technician that serviced your property? chase
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Chase did an excellent job.....very quick to respond and went right to work and did a great job!!!!
Leigh D.
Plano, TX

Reviewed on March 12th, 2015
- Who was the technician that serviced your property? Terry Hedger
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: We are just starting the process of drying the house, but Terry was informative and very thorough. He explained everything very well and made us feel good about the condition our house will be in when this is done. I'm confident in the job Terry and Dalworth will do for us!
Leslie H.
Plano, TX

Reviewed on October 8th, 2014
- Who was the technician that serviced your property? Dewayne
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Very quick response and through solution and restoration.
Paul H.
PLANO, TX

Reviewed on July 31st, 2014
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Dan O.
PLANO, TX

Reviewed on November 5th, 2013
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Service tech Bert was fantastic in explaining all details as the process unfolded.