Job Completion Survey - Restoration
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Ronni Larsen
Arlington, TX  Apr 8th, 2020 |
Great service & quality! Thanks! |
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Tony
Dallas, TX Feb 11th, 2020 |
Bert and the crew did a fantastic job |
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Jessy Milburn
Euless, TX Posted on 
Jan 23rd, 2020 |
Jason McKee was our Superintendent for our home reconstruction and he was an absolute pleasure to work with. Any time we had a question about something, Jason was there to answer or find an answer. Lisa and her contents team were all fantastic people to work with, they helped pack everything in our house and then move it back in and unpack it. I would definitely choose Dalworth again. |
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Tom Daniels
Benbrook, TX Oct 11th, 2019 |
Good experience. Friendly, knowledgeable and accommodating technicians. |
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Cam G
Euless, TX Jun 6th, 2019 |
They have done a fantastic job |
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Le'Roy S
Burleson, TX Mar 28th, 2019 |
Very Professional with a very different (very good) sense of humor! Excellent job done! I called after good reference from my neighbor! |
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Karen M P
Burleson, TX Mar 28th, 2019 |
Quick and painless process because of Justin! Thank you Dalworth! |
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Kathy W
Euless, TX Mar 28th, 2019 |
The whole process was easy and he did an excellent job! |
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Joan R Brasier
Dallas, TX Mar 21st, 2019 |
Water damage is always a crisis in the home but Cameron was an excellent service tech. He met with us immediately, walked us through the process, called us daily to make sure any concerns were addressed and supervised removal of all furniture so water could then be completeyand professionalremoved and finally,all furniture was moved back exactly the way it was. I have given his name and Dalworth to all my family and friends in case the worst happens. Thank you Dalworth! |
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Julia Y
Trophy Club, TX Mar 6th, 2019 |
Evert is very informed about oriental rug cleaning and restoration |
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Julia Y
Trophy Club, TX Mar 6th, 2019 |
Evert is very informed about oriental rug cleaning and restoration |
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Tere Loughborough
Plano, TX Jan 9th, 2019 |
Great group, very professional and great attitude. Super nice people |
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Jaclyn Maul
Dallas, TX Dec 12th, 2018 |
It’s always like having friends come to visit when the technicians arrive! I can’t imagine why anyone would ever use another company to clean rugs! Excellent service and professional people. |
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Robin H
Corinth, TX Aug 21st, 2018 |
Quick response to our issue and job well done |
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Jon H
Plano, TX Aug 16th, 2018 |
The immediate response and quick cleanup was the best I could have hoped for. Thank you! |
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Cindy Rosen
Heath, TX Jul 14th, 2018 |
Cheerful, courteous and professional. Highly recommend 😊 |
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Trina Slocum
Haslet, TX Jun 25th, 2018 |
he was very professional and a job very well done would recommend to anyone |
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Pegasus realty management
Irving, TX  May 7th, 2018 |
Overall, the job went well, since this was a rental, the tenant handled most of the onsite work crews. There was a bit of some communication snafus between departments when someone was telling me the job was completed and then I would get a phone call from someone else telling me there was still more to be done. Another thing that was a bit annoying on this job was the "last minute" calls I got towards the end of the job from dispatch "...our guys are in the area and will be there in 30 mins..." This is not acceptable...we worked it out, but usually Dalworth is more conscious about scheduling in advance. Thank you all for the efforts in getting this completed. Company Replied on May 31st, 2018 Thank you for the kind review. We will work harder to solve some of the communication issues. |
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Willie Smith
Bedford, TX May 5th, 2018 |
Everyone was very courteous and professional. Thank you for your help at a very stressful time. |
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Linda Stokes
Plano, TX May 4th, 2018 |
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Linda Stokes
Plano, TX May 4th, 2018 |
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Kim Henderson
Grapevine, TX May 3rd, 2018 |
Very prompt and professional service provided by this company. Excellence in providing complete restoration measures for flooded carpet. |
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Methodist southlake hospital
Southlake, TX Apr 30th, 2018 |
Great service, and very responsive to any questions or additional services needed. Work was completed ahead of schedule and quality of work exceeded expectations. |
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Randal Lewright
Dallas, TX Apr 23rd, 2018 |
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Ann Cude
Fort Worth, TX Apr 6th, 2018 |
Great job of cleaning up everything! We were very pleased. |
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Brian Hunter
Dallas, TX Apr 2nd, 2018 |
Response was quick. Techs were knowledgeable, polite, and respectful of my property. |
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Carolina Noguera
University Park, TX Mar 29th, 2018 |
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Joan Gleibs
Plano, TX Mar 9th, 2018 |
My first flood. The crew knew what to do and went to work. It is quite upsetting to see the furniture being removed but everyone was reassuring. |
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Kermit Reynolds
The Colony, TX Jan 30th, 2018 |
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Steve Gauvain
Keller, TX Dec 20th, 2017 |
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Trina Slocum
Haslet, TX Nov 10th, 2017 |
Did a great job.. thank you |
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Holy cross lutheran church
Arlington, TX Nov 1st, 2017 |
Everyone we dealt with was very helpful, professional and friendly. We would definitely recommend your services to others. |
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Lily White
Fort Worth, TX Oct 16th, 2017 |
Had a couple of issues but Dalworth and the technician made it right. Thankful they didn't add to stress. Witnesses 100% professionalism and excellent service. Wished our insurance had used them for our emergency service instead of the other guys. Will pass this on to insurance company as well. Thank you!! |
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Nations home warranty
Dallas, TX Sep 20th, 2017 |
As always Dalworth was on the job within an hour of the initial call, all went great and always recommend them to friends and family |
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Novice Nicholson
Irving, TX Aug 24th, 2017 |
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Patricia Mcdonald
Heath, TX Aug 21st, 2017 |
Happy camper The Stars above were not in working order so I could not answer the Survey |
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Patricia Mcdonald
Heath, TX Aug 21st, 2017 |
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Melissa Grimshaw
Frisco, TX Jul 21st, 2017 |
This is our third job with Chris! He's awesome!! |
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Dale Tannahill
Southlake, TX Jul 19th, 2017 |
Always answered any concern or question. Worked extremely hard for us. |
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Wende Neitzel
Dallas, TX Jul 17th, 2017 |
We were very pleased with the service of Dalworth. I would highly recommend them. |
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Maryjane Bush
Dallas, TX Jul 14th, 2017 |
Great. Very professional. Detail and took time to explain all questions. I trust Dalworth and believe them. |
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Highland Hills UMC
Dallas, TX Jul 13th, 2017 |
Everything went well. The job was done in a timely fashion. |
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Debbi Hennard
Arlington, TX Jul 12th, 2017 |
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Jane Warren
Dallas, TX Jul 8th, 2017 |
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Dale West
Dallas, TX Jun 19th, 2017 |
As always, great customer service and experience! |
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Don Morris
Dallas, TX Jun 17th, 2017 |
Professional,quick,provided good summary of procedures. |
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Don Morris
Dallas, TX Jun 17th, 2017 |
Professional,quick,provided good summary of procedures. |
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Kathy Sproull
Plano, TX May 31st, 2017 |
I was pleased with the service. |
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Patricia Johnson
Plano, TX May 20th, 2017 |
There was an email glitch at the office that resulted in the team not bringing the pad we ordered on the first delivery attempt for one of the three rugs we had cleaned. They explained what happened and handled it well. The second rug that was delivered was wasn't as good. .I requested it to be corrected but the pad ended up sticking out on one side which the tech didn't correct. The first delivery of a large 10x14 rug went so well and they were very attentive to detail that it made the second rug 8 x 10 delivery with the pad seem somewhat hasty and haphazard. My family will try to fix it better so it aligns correctly. Since we had two deliveries for the one order, I would give the first gal who was fantastic a 5 star and Francisco a 3 star. |
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Debbie Chute
Allen, TX May 12th, 2017 |
John was very professional and the whole experience was excellent considering the circumstances. I will recommend Dalworth to everyone. I already have had great experience getting my floors cleaned, and this was excellent as well. Thank you very much. |
