Job Completion Survey - Restoration

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Ronni Larsen Arlington, TX Apr 8th, 2020	Great service & quality! Thanks!
Tony Dallas, TX Feb 11th, 2020	Bert and the crew did a fantastic job
Jessy Milburn Euless, TX Posted on Jan 23rd, 2020	Jason McKee was our Superintendent for our home reconstruction and he was an absolute pleasure to work with. Any time we had a question about something, Jason was there to answer or find an answer. Lisa and her contents team were all fantastic people to work with, they helped pack everything in our house and then move it back in and unpack it. I would definitely choose Dalworth again.
Tom Daniels Benbrook, TX Oct 11th, 2019	Good experience. Friendly, knowledgeable and accommodating technicians.
Cam G Euless, TX Jun 6th, 2019	They have done a fantastic job
Le'Roy S Burleson, TX Mar 28th, 2019	Very Professional with a very different (very good) sense of humor! Excellent job done! I called after good reference from my neighbor!
Karen M P Burleson, TX Mar 28th, 2019	Quick and painless process because of Justin! Thank you Dalworth!
Kathy W Euless, TX Mar 28th, 2019	The whole process was easy and he did an excellent job!
Joan R Brasier Dallas, TX Mar 21st, 2019	Water damage is always a crisis in the home but Cameron was an excellent service tech. He met with us immediately, walked us through the process, called us daily to make sure any concerns were addressed and supervised removal of all furniture so water could then be completeyand professionalremoved and finally,all furniture was moved back exactly the way it was. I have given his name and Dalworth to all my family and friends in case the worst happens. Thank you Dalworth!
Julia Y Trophy Club, TX Mar 6th, 2019	Evert is very informed about oriental rug cleaning and restoration
Julia Y Trophy Club, TX Mar 6th, 2019	Evert is very informed about oriental rug cleaning and restoration
Tere Loughborough Plano, TX Jan 9th, 2019	Great group, very professional and great attitude. Super nice people
Jaclyn Maul Dallas, TX Dec 12th, 2018	It’s always like having friends come to visit when the technicians arrive! I can’t imagine why anyone would ever use another company to clean rugs! Excellent service and professional people.
Robin H Corinth, TX Aug 21st, 2018	Quick response to our issue and job well done
Jon H Plano, TX Aug 16th, 2018	The immediate response and quick cleanup was the best I could have hoped for. Thank you!
Cindy Rosen Heath, TX Jul 14th, 2018	Cheerful, courteous and professional. Highly recommend 😊
Trina Slocum Haslet, TX Jun 25th, 2018	he was very professional and a job very well done would recommend to anyone
Pegasus realty management Irving, TX May 7th, 2018	Overall, the job went well, since this was a rental, the tenant handled most of the onsite work crews. There was a bit of some communication snafus between departments when someone was telling me the job was completed and then I would get a phone call from someone else telling me there was still more to be done. Another thing that was a bit annoying on this job was the "last minute" calls I got towards the end of the job from dispatch "...our guys are in the area and will be there in 30 mins..." This is not acceptable...we worked it out, but usually Dalworth is more conscious about scheduling in advance. Thank you all for the efforts in getting this completed. Company Replied on May 31st, 2018 Thank you for the kind review. We will work harder to solve some of the communication issues.
Willie Smith Bedford, TX May 5th, 2018	Everyone was very courteous and professional. Thank you for your help at a very stressful time.
Linda Stokes Plano, TX May 4th, 2018
Linda Stokes Plano, TX May 4th, 2018
Kim Henderson Grapevine, TX May 3rd, 2018	Very prompt and professional service provided by this company. Excellence in providing complete restoration measures for flooded carpet.
Methodist southlake hospital Southlake, TX Apr 30th, 2018	Great service, and very responsive to any questions or additional services needed. Work was completed ahead of schedule and quality of work exceeded expectations.
Randal Lewright Dallas, TX Apr 23rd, 2018
Ann Cude Fort Worth, TX Apr 6th, 2018	Great job of cleaning up everything! We were very pleased.
Brian Hunter Dallas, TX Apr 2nd, 2018	Response was quick. Techs were knowledgeable, polite, and respectful of my property.
Carolina Noguera University Park, TX Mar 29th, 2018
Joan Gleibs Plano, TX Mar 9th, 2018	My first flood. The crew knew what to do and went to work. It is quite upsetting to see the furniture being removed but everyone was reassuring.
Kermit Reynolds The Colony, TX Jan 30th, 2018
Steve Gauvain Keller, TX Dec 20th, 2017
Trina Slocum Haslet, TX Nov 10th, 2017	Did a great job.. thank you
Holy cross lutheran church Arlington, TX Nov 1st, 2017	Everyone we dealt with was very helpful, professional and friendly. We would definitely recommend your services to others.
Lily White Fort Worth, TX Oct 16th, 2017	Had a couple of issues but Dalworth and the technician made it right. Thankful they didn't add to stress. Witnesses 100% professionalism and excellent service. Wished our insurance had used them for our emergency service instead of the other guys. Will pass this on to insurance company as well. Thank you!!
Nations home warranty Dallas, TX Sep 20th, 2017	As always Dalworth was on the job within an hour of the initial call, all went great and always recommend them to friends and family
Novice Nicholson Irving, TX Aug 24th, 2017
Patricia Mcdonald Heath, TX Aug 21st, 2017	Happy camper The Stars above were not in working order so I could not answer the Survey
Patricia Mcdonald Heath, TX Aug 21st, 2017
Melissa Grimshaw Frisco, TX Jul 21st, 2017	This is our third job with Chris! He's awesome!!
Dale Tannahill Southlake, TX Jul 19th, 2017	Always answered any concern or question. Worked extremely hard for us.
Wende Neitzel Dallas, TX Jul 17th, 2017	We were very pleased with the service of Dalworth. I would highly recommend them.
Maryjane Bush Dallas, TX Jul 14th, 2017	Great. Very professional. Detail and took time to explain all questions. I trust Dalworth and believe them.
Highland Hills UMC Dallas, TX Jul 13th, 2017	Everything went well. The job was done in a timely fashion.
Debbi Hennard Arlington, TX Jul 12th, 2017
Jane Warren Dallas, TX Jul 8th, 2017
Dale West Dallas, TX Jun 19th, 2017	As always, great customer service and experience!
Don Morris Dallas, TX Jun 17th, 2017	Professional,quick,provided good summary of procedures.
Don Morris Dallas, TX Jun 17th, 2017	Professional,quick,provided good summary of procedures.
Kathy Sproull Plano, TX May 31st, 2017	I was pleased with the service.
Patricia Johnson Plano, TX May 20th, 2017	There was an email glitch at the office that resulted in the team not bringing the pad we ordered on the first delivery attempt for one of the three rugs we had cleaned. They explained what happened and handled it well. The second rug that was delivered was wasn't as good. .I requested it to be corrected but the pad ended up sticking out on one side which the tech didn't correct. The first delivery of a large 10x14 rug went so well and they were very attentive to detail that it made the second rug 8 x 10 delivery with the pad seem somewhat hasty and haphazard. My family will try to fix it better so it aligns correctly. Since we had two deliveries for the one order, I would give the first gal who was fantastic a 5 star and Francisco a 3 star.
Debbie Chute Allen, TX May 12th, 2017	John was very professional and the whole experience was excellent considering the circumstances. I will recommend Dalworth to everyone. I already have had great experience getting my floors cleaned, and this was excellent as well. Thank you very much.