Job Completion Survey - Restoration

• Who was the technician that serviced your property? JUSTIN & NICK
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Justin and Nick have been great to work with on the flood in our downstairs from a pipe break. I would highly recommend this team! Professional and explained everything all along the way.

• Who was the technician that serviced your property? Terry
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terry was very professional. Took great pride in his work. Explained the whole process and procedures. I felt very confident in his abilities.

• Who was the technician that serviced your property? Wade Henry
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: very professional and made a difficult time a little easier by their friendliness and understanding of our problems.

• Who was the technician that serviced your property? Chase
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Chase took him time to explain all of it to me. He was patient and did not talk down to me. He smiled, showed me the damage and was very courteous. He is an asset to Dalworth. Even his supervisor stopped by to make sure I was satisfied. WOW!!

• Who was the technician that serviced your property? chase
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Clean, Fast, and Professional Thanks

• Who was the technician that serviced your property? Terry
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Good job! Terry was very helpful. David was also very nice. Waiting on estimate for repair.

• Who was the technician that serviced your property? Chase Sibley
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Chase
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Chase was very informative and explained each part of the process and his findings very well. I appreciate his great communication skills and would definitely reccomend Dalworth and Chase to friends and family.

• Who was the technician that serviced your property? Dewayne
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very quick response and through solution and restoration.

• Who was the technician that serviced your property? Justin Miller
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I am very impressed with the service we recieved.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Jonathan
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great!

• Who was the technician that serviced your property? Ryan Butts
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Mind you it was 3am on a Sunday morning when our emergency happened. Ryan showed up quick. Great communication. And took care of our problem quickly. Linda was very helpful as well. Thank you Ryan

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very professional

• Who was the technician that serviced your property? Dewayne, Raul,Chase
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Awesome on all five categories.

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terry Hedger was an awesome representative explaining and answering all questions. Great job!

• Who was the technician that serviced your property? Chris
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I am very happy with my overall experience with Dalworth after my recent problem with wet carpet and walls. It was obvious Chris was totally competent in his job and the work was completed in less time than I had feared. He took time to explain the process and patiently answered all my questions and concerns. Thanks, Janet Blair

• Who was the technician that serviced your property? Dewayne
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Dewayne was great. He fully explained everything and was very professional.

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terry did a wonderful job and made the process easy on us.

• Who was the technician that serviced your property? Chase and Raul
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: The speed of the team getting to our house was fantastic! They were very hard working and very helpful in taking care of our problem. They came back early the next day and have been awesome to work with.

• Who was the technician that serviced your property? Jonathan Velez
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Jonathan was very courteous and helpful. He offered various suggestions regarding cleaning up the water damage from my slab-leak, but he didn't try to push me into purchasing more than I needed. He even provided a little extra service (he vacuumed up some dog hair as he was putting his vacuum away). Really good experience.

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Raul & Chase
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: They did a first class job!

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terry did a wonderful job. Even though he has done this thousands of times he was compassionate and caring and helpful when explaining what was going on at all times.