Job Completion Survey - Restoration

Jacob and Alex were great! They showed up to my house extremely quick after my initial call. Jacob gave me daily updates on the project and walked me through the entire process. Great work!

Jacob & Kole were great! Very professional, thorough, and friendly. Would trust them in my home anytime.

My home was affected by the Dallas freeze in February. As a result, mold had developed. I contacted Dalworth Restoration amongst others. Dalworth were not only responsive, they worked with a hygienist to help certify the mold had been removed. They did a professional job and took special care of my home during the restoration and remediation. I would highly recommend them!!

I cannot say enough good things about Dalworth Restoration and their terrific employees. After a frustrating lack of responsiveness from one of their major competitors, I contacted DR and their response was amazing They were right on time, checked out the situation and recommended the best way to remedy it. After that, they always contacted me when they were on their way, were extremely polite, and to make a long story short, what they suggested actually worked..drying everything out as needed. A big thank you to Corey, Jordan....and Marcos who was part of the initial visit. I will be singing the praises of Dalworth Restoration for a long time to come!

Troy Guel was very professional and did an amazing job working with our house of water damage. He was on time straight to the point and good value for everything. So appreciated for his time and energy -Stanley George

Dalworth is our go to company when it comes to mold remediation and water damage clean up. We recently had Dalworth perform a mold remediation project. This has been the third project we work with Dalworth and we are always pleased to work with them. Andy, Ashley and Saul are excellent to work with. Very professional and responsive. We had great communication during the project at all times and results were above our expectations. I highly recommend working with them.

Andy and Ashley were very professional, timely, honest and great communicators. I highly recommend them and the Dalworth team.

We had pipes burst in our school building during the storms in February 2021. Dalworth was in charge of the mitigation of the water, and restoration of the building. I couldn't have asked for a better team to work with. They know what they are doing and go above and beyond to work with their clients. They have made what is a very overwhelming and stressful situation so much less stressful. They have walked me through the process step by step, and the communication was top notch! I would definitely use them again, and would highly recommend them to anyone who could use their services in the future!

Troy Guel, with Dalworth Restoration showed up at our home this afternoon, on the same day we called about a water leak. He was excellent to work with, explained things to us, and was extremely professional and courteous. I'd recommend him and Dalworth to anyone in need of help with water damage repair!

Troy Guel was awesome! Professional, swept up after himself! Kind and courteous!

Lavaris, Troy, and his crew were very professional. Mitigated the water damage and mold then removed the items from the house. Cleaned up everything in the work area. I would use them again.

Original post: Arrived at our building at 6:00am to find 2-3 inches of standing water from a broken pipe. Frantically called water damage companies. Dalworth responded quickly and arrived on site within 3 hours with a crew and equipment to start damage control. Their entire staff was professional, helpful and understood our need to return to business as quickly as possible. They went out of their way to accommodate our requests that allowed us to resume normal operations. They worked late nights and Mother’s Day evening! We are so thankful for their help and professionalism during a crisis!

Troy Guel. Excellent customer service

Josh, Bennett and the extended Dalworth team are number one in the business! They go above and beyond to make sure our many properties are taken care of. These guys are the water damage clean up experts! With their prompt and professional service they will always be my number one contractor.

Our building took quite the devastating hit with both fire and water damage. Some of it was a complete gut and rebuild. Josh Hobbs and the Dalworth Restoration team were able to handle all the details...the whole process went in a timely, professional manner and they got us back into our "new" building. We'd use them again in a heartbeat.

For the last seven+ years, I have worked with Dalworth Restoration, Cody Baker, and his crew, to repair and restore the two churches heavily damaged by storm and flooding. They arrived quickly on the scene to mitigate any further damage. The repairs were done in a timely manner and with excellent workmanship. The church membership with both churches were pleased by the professionalism displayed by the staff and worked on the day-to-day basis. I commend Cody Baker, Ken Archer, and the entire crew of Dalworth Restoration for helping me help the church have a place to worship and fellowship. There is no other company I would bother calling other than Dalworth Restoration. My rating: 100+% approval. They proved worthwhile to call and work with. Reverend Dr. Frank Alegria, Pastor, Lakeway United Methodist Church-Pottsboro, Texas. Blessings.

"The folks at Dalworth Restoration far exceeded our expectations. My family and I had the unfortunate experience of a water loss in our home. The response time of the project manager and the technicians was not only prompt but, they notified us when they were heading our way. Our project manager was Kurt, and he lead the team with confidence and knowledge to get my home dry. Kurt provided me with what to expect, how the process would go and communicated with us daily! Kurt also helped guide us through all the difficulties with our insurance carrier. Dalworth is the only company we would trust for restoration needs. Thank you!!!!!!!!"

Presley Insurance Group has used Dalworth several times and continues to dispatch them first for our clients due to their quick response times, and ability to remedy damage right away! Bennett is the guy to call!

Troy Guel and team did a great job. In and out quick and kept the place clean.

As an insurance professional I am not allowed to recommend one particular vendor/company. However I am able to provide my customers and non-costumers with a list of companies as a suggestion that they may wish to consider as other clients have used and found success. Due to the Dalworth track record, I always include them as a vendor to be considered. They have completed many task and services with success and continue to be a top contender vendor for consideration when placed in a list of like kind vendors performing the same services.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? rug pads

Comment: Great service & quality! Thanks!

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Bert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? had water damage from my kitchen sink overflow

Comment: Bert and the crew did a fantastic job

Jason McKee was our Superintendent for our home reconstruction and he was an absolute pleasure to work with. Any time we had a question about something, Jason was there to answer or find an answer. Lisa and her contents team were all fantastic people to work with, they helped pack everything in our house and then move it back in and unpack it. I would definitely choose Dalworth again.