Job Completion Survey - Restoration

Professional. Honest, upfront about the extent of my water damage and the best way to fix the problem. Will definitely use Jacob, Armando, and Andrew again if (God forbid) I have water damage again.

Positive experience during a difficult situation. Thank you

Miguel Urbina's crew was efficient, knowledgeable and helpful in the restoration of my closet after my neighbor's diseased live oak fell into my roof during the ice storm. I couldn't have asked for a better crew.

I had a small leak in my master bedroom and bath that slowly caused some water damage to the walls, flooring and baseboards. We had a couple of roofers, slab experts, foundation repair and plumbers come out and assess because no one could pinpoint where the leak was coming from.
From the first consultation with Nick Hobbs, we knew Dalworth was essential. He did a thorough inside and outside assessment of our house. He and his crew (Hector and Hector) then spent two days carefully dissecting the targeted parts of our bedroom and bathroom that had water damage and were able to formally diagnose the leak. We then brought in a shower expert and plumber to assess when all of the old damaged dry wall was carefully peeled off by Nick and the team. Nick turned out to be right regarding the source of the leak (after 12 other experts left scratching their heads).
Additionally, the crew was always on time, super courteous and very professional. They also did an amazing job saving our custom built ins in our master closet that would have easily cost us $15-20k to replace. Most people would have just skipped calling the restoration company but I can clearly see that hiring Nick/Dalworth has already saved us tens of thousands of dollars. Thank you Nick and Dalworth Restoration!

Dalworth did a very professional and quality job with a water damage mitigation project. They were very responsive and attentive throughout the entire process. Brittany did an excellent job and is very knowledgeable

Dalworth Restoration Team from the Euless office helped clean up from a kitchen sink leak that caused some flooding. Professional, courteous, went the extra mile to locate some potential mold hotspots, even left the equipment a few extra days to dry out some cabinets when moisture testing proved there were still a few spots of dampness. Definitely recommend them. Troy, Armando, Miguel, and the rest of the crew were all very helpful and polite.

The Dalworth crew is top notch. Professional, helpful, caring and understanding. Everyone I’ve had contact with was outstanding. The type of customer service you expect. Highly recommend Dalworth. Thank you so much for making my nightmare a little more bearable.

We were offered the services of Blake as project manager followed up by Jacob and Alex as the professional clean team. They were very professional, polite, informative and helpful!!! They all three understand what being in the service industry means and their actions would certainly lead me to recommend Dalworth Restoration to my friends, family and neighbors, al least at this point half way through their work.
John Robinson arlington Texas

Jacob’s crew and Miguel’s crew were prompt and answered any questions we had! That followed up on time and we’ve been happy overall.

"We had a water issue at our house, Jacob, Alex, and Vlad did a great job being here on time and getting our issue solved. Dalworth is a good company to use when you need water damage help!
Thanks guys! great job.
Mark"

Jacob and Alex were great! They showed up to my house extremely quick after my initial call. Jacob gave me daily updates on the project and walked me through the entire process. Great work!

Jacob & Kole were great! Very professional, thorough, and friendly. Would trust them in my home anytime.

My home was affected by the Dallas freeze in February. As a result, mold had developed. I contacted Dalworth Restoration amongst others. Dalworth were not only responsive, they worked with a hygienist to help certify the mold had been removed. They did a professional job and took special care of my home during the restoration and remediation. I would highly recommend them!!

I cannot say enough good things about Dalworth Restoration and their terrific employees.
After a frustrating lack of responsiveness from one of their major competitors, I contacted DR and their response was amazing
They were right on time, checked out the situation and recommended the best way to remedy it.
After that, they always contacted me when they were on their way, were extremely polite, and to make a long story short, what they suggested actually worked..drying everything out as needed.
A big thank you to Corey, Jordan....and Marcos who was part of the initial visit.
I will be singing the praises of Dalworth Restoration for a long time to come!

Troy Guel was very professional and did an amazing job working with our house of water damage. He was on time straight to the point and good value for everything. So appreciated for his time and energy
-Stanley George

Dalworth is our go to company when it comes to mold remediation and water damage clean up. We recently had Dalworth perform a mold remediation project. This has been the third project we work with Dalworth and we are always pleased to work with them. Andy, Ashley and Saul are excellent to work with. Very professional and responsive. We had great communication during the project at all times and results were above our expectations. I highly recommend working with them.

Andy and Ashley were very professional, timely, honest and great communicators. I highly recommend them and the Dalworth team.

We had pipes burst in our school building during the storms in February 2021. Dalworth was in charge of the mitigation of the water, and restoration of the building. I couldn't have asked for a better team to work with. They know what they are doing and go above and beyond to work with their clients. They have made what is a very overwhelming and stressful situation so much less stressful. They have walked me through the process step by step, and the communication was top notch! I would definitely use them again, and would highly recommend them to anyone who could use their services in the future!

Troy Guel, with Dalworth Restoration showed up at our home this afternoon, on the same day we called about a water leak. He was excellent to work with, explained things to us, and was extremely professional and courteous. I'd recommend him and Dalworth to anyone in need of help with water damage repair!

Troy Guel was awesome! Professional, swept up after himself! Kind and courteous!

Lavaris, Troy, and his crew were very professional. Mitigated the water damage and mold then removed the items from the house. Cleaned up everything in the work area. I would use them again.

Original post:
Arrived at our building at 6:00am to find 2-3 inches of standing water from a broken pipe. Frantically called water damage companies. Dalworth responded quickly and arrived on site within 3 hours with a crew and equipment to start damage control. Their entire staff was professional, helpful and understood our need to return to business as quickly as possible. They went out of their way to accommodate our requests that allowed us to resume normal operations. They worked late nights and Mother’s Day evening! We are so thankful for their help and professionalism during a crisis!

Troy Guel. Excellent customer service