Job Completion Survey - Restoration

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Seemed to be most likely to remove the stains

Comment: Good experience. Friendly, knowledgeable and accommodating technicians.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Josh
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? My house flooded

Comment: They have done a fantastic job

• Who was the technician that serviced your property? Justin Miller
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very Professional with a very different (very good) sense of humor! Excellent job done! I called after good reference from my neighbor!

• Who was the technician that serviced your property? Justin Miller
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Quick and painless process because of Justin! Thank you Dalworth!

• Who was the technician that serviced your property? Justin M
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: The whole process was easy and he did an excellent job!

• Who was the technician that serviced your property? Cameron Culpepper
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Water damage is always a crisis in the home but Cameron was an excellent service tech. He met with us immediately, walked us through the process, called us daily to make sure any concerns were addressed and supervised removal of all furniture so water could then be completeyand professionalremoved and finally,all furniture was moved back exactly the way it was. I have given his name and Dalworth to all my family and friends in case the worst happens. Thank you Dalworth!

• Who was the technician that serviced your property? Evert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Evert is very informed about oriental rug cleaning and restoration

• Who was the technician that serviced your property? Evert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Evert is very informed about oriental rug cleaning and restoration

• Who was the technician that serviced your property? Francisco Ussiel
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great group, very professional and great attitude. Super nice people

• Who was the technician that serviced your property? Everett
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: It’s always like having friends come to visit when the technicians arrive! I can’t imagine why anyone would ever use another company to clean rugs! Excellent service and professional people.

• Who was the technician that serviced your property? Alex
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Quick response to our issue and job well done

• Who was the technician that serviced your property? Alex
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: The immediate response and quick cleanup was the best I could have hoped for. Thank you!

• Who was the technician that serviced your property? Lisa?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Cheerful, courteous and professional. Highly recommend 😊

• Who was the technician that serviced your property? Cameron Culpapper
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: he was very professional and a job very well done would recommend to anyone

• Who was the technician that serviced your property? unknown
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Overall, the job went well, since this was a rental, the tenant handled most of the onsite work crews. There was a bit of some communication snafus between departments when someone was telling me the job was completed and then I would get a phone call from someone else telling me there was still more to be done. Another thing that was a bit annoying on this job was the "last minute" calls I got towards the end of the job from dispatch "...our guys are in the area and will be there in 30 mins..." This is not acceptable...we worked it out, but usually Dalworth is more conscious about scheduling in advance. Thank you all for the efforts in getting this completed.

• Who was the technician that serviced your property? Kurt Smith
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Everyone was very courteous and professional. Thank you for your help at a very stressful time.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Anthony
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very prompt and professional service provided by this company. Excellence in providing complete restoration measures for flooded carpet.

• Who was the technician that serviced your property? Nick Hobbs; Guillermo Martinez
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great service, and very responsive to any questions or additional services needed. Work was completed ahead of schedule and quality of work exceeded expectations.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Bryan Butts
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great job of cleaning up everything! We were very pleased.

• Who was the technician that serviced your property? Bert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Response was quick. Techs were knowledgeable, polite, and respectful of my property.

• Who was the technician that serviced your property? Brian
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: