Job Completion Survey - Restoration

• Who was the technician that serviced your property? Alex
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Alex did a great job and was very pleasant considering I called in the middle of the night. Great response time and explanation of the process. Thanks Alex!

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great Service clean well dressed tech's that really cared....Would use again....

• Who was the technician that serviced your property? Juan-Cesar
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Dalworth is great Came when they were suppose to and set it back up for you. Juan is very professional and knows what he is doing Good personallity.

• Who was the technician that serviced your property? Juan & helper
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: EXCELLENT! From the courtesy and helpfulness of the phone staff to the timeliness and professionalism of the technicians, I was so pleasantly surprised at the seamless ease of this large project. Dalworth, you're The Best!

• Who was the technician that serviced your property? Bert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Bert was so good, knowledge, efficient, nice. He had just completed an all night job but came to my place at 4 am anyway. His knowledge is excellent and explains what is happening and why,

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: They did an excellent job.They even cleaned two extra rooms. A job well done.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very nice and professional.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Raymond
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I can't say enough about the job you guys did. Raymond went above and beyond to help us in our water emergency. You have a customer for life and a walking spokesperson! THANK YOU

• Who was the technician that serviced your property? Do not recall...he did introduce himself
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Alex Garza
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I've been very pleased with Dalworth response. Thank you!

• Who was the technician that serviced your property? Raul and Julio
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: My water heater flooded our house on a Saturday. Dalworth was here in a little over an hour and immediately got to work. The guys were very quick and extremely professional. Dalworth continued to come out on a daily basis to make sure everything was drying out properly. Once everything was dry, they then replaced pads, and did a great job cleaned and replacing carpet. I am very happy with their work.

• Who was the technician that serviced your property? Chris Ward
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: They were prompt, went right to work, and reviewed the situation, set up the humidifiers and fans where needed. Very courteous and explained the process.

• Who was the technician that serviced your property? Mark
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Julio
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Well done!

• Who was the technician that serviced your property? Wade Henry
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I have already completed a survey and indicated how pleased I was with your company. I would just like to comment on your employees. My first contact was with Bert and the following day Wade, Bert's supervisor came to check on the work completed and the progress. Wade reassured me that they would do everything possible to make sure my home was properly taken care of. I was so impressed and then I met Raymond. He told me he had not been with the company so long but, again, he impressed me with his knowledge and the pride he had in the company. All the equipment has now been removed and the walls are all dry. I don't know yet what work will need to be done as I have not spoken to the insurance adjuster but I wanted you to know how very pleased I am with your company - you have wonderful employees working for you, including the lady who kept me informed of when the chaps were on their way! 5Star service indeed!!! Thank you.

• Who was the technician that serviced your property? Ryan
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: everything was handled in a professional manner. The place was cleaned up and all the rotted items were hauled away. The fans were in place and the wet areas were addressed. I think they did a very good clean up job.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Installation of attic insulation was completed in one day. Excellent work! Very Happy with cellulose and foam insulation. House is much more cozy and quiet. I am so glad I called Dalworth. Salesman was also great. Thanks again. I would highly recommend this over fiberglass insulation.

• Who was the technician that serviced your property? Guillermo Martinez
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Wonderful company, professionals with human touch. In future will use no one else.

• Who was the technician that serviced your property? Terry Hodger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: All went well, very professional operation and outstanding work

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I was amazed that they showed up on time, were so courteous and helpful. I had to leave them to the job of adding insulation to the attic while I was gone, and when I came back all was clean and looked great! Just what I ordered, and the price was also reasonable! Thanks so much!

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: This was not a clean up visit. A pad was not deivered when our cleaned 8 x 10 rug was delivered. So this is what they brought to us.

• Who was the technician that serviced your property? Nick Hobbs and Josh
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: You can be very proud of the guys that serviced my job. I am very impressed with their professionalism and their excellent command of the issues involved.Both of them were refreshingly personable, and they did a totally FABULOUS job. Even the guys at SRP Environmental were impressed with their mold remediation.