Job Completion Survey - Restoration

• Who was the technician that serviced your property? Julio and Raul
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very friendly and respectful

• Who was the technician that serviced your property? Andy Rials
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Andy Rials was a GREAT service technician to work with.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I have stopped completing surveys but would like to say we were pleased with the service and all employees with whom we had contact.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: This job has not been done yet.

• Who was the technician that serviced your property? Chris
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: The service was prompt, and the technician provided a plan that resolved our wet carpet problem. After the carpet was dried and new padding was installed, the carpet was relaid and cleaned. We later noticed a small hump in the carpet near the door, and the technician came back within a couple of hours of my call and resolved the situation.

• Who was the technician that serviced your property? Mark
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terrific service.

• Who was the technician that serviced your property? (Chris- pump out and drying), Vicki Archer (packout/in, housecleaning, vent cleaning), Nick (Remediation of mold)
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Julio
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Julio showed up quickly and did a fantastic job cleaning up the water. I appreciated the great communication from the office and the updates from the techs after each visit. I will certainly call Dalworth Restoration if the need ever arises again and would gladly refer my friends to Dalworth.

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Excellent job, completed on schedule. Once the installation started, they discovered one item on the quote was not needed. I was notified and the bill adjusted downward. We have noticed a significant difference in consistency of the temperature between rooms and how low our electric bills have been over the summer since adding this insulation. Thanks Dalworth!

• Who was the technician that serviced your property? Terry, Cowboy and team
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Terry ensured that we were well looked after. He has also visited the property on numerous occasions to check in. Cowboy and crew worked very hard with the installation. We are still not finished and have the epoxy/paint to follow once the concrete is dry. I have no hesitation in recommending Dalworth. Excellent.

• Who was the technician that serviced your property? Bennett Wilson
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Julio and Luis
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Julio and Luis were great! Very thorough in helping me re-assess the water damage. I thought initially it was just some drywall and a cabinet wall, but they discovered that the water went all the way into another room!

• Who was the technician that serviced your property? Nick Hobbs
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Very professional company from start to finish, if you want something done right and on time, you hire the best, after this mold removal experience and would not consider another option for this type of project that could have health effects on me and my family.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Terry Hedger
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: WE are very pleased with the work. All were extremely competent and professional

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Nick
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: the whole process was a very good experience with a difficult problem to solve. From the first "pump out" call, drying and then remediation, Dalworth has been responsive, has communicated very well, always kept me in the loop. Most of all, I am very pleased with the work

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Good job

• Who was the technician that serviced your property? Raul and Alberto , Herman and Alex , Julio and Justin
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: All three group of guys did superior work and where very professional would highly recommend Dalworth. From the front end start up to the back end process they all did extremely well at there jobs. They addressed all my questions and concerns.

• Who was the technician that serviced your property? Guillermo Martinez
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: From the first phone call, to the end clean-up, we were 100% satisfied with the repair work Dalworth provided in our home after a plumbing disaster. Our technician, Memo provided outstanding communication throughout the entire process and every employee who helped on this large project was professional, highly skilled and very enjoyable to work with. Thank you for getting us through such a large project as easily and "painlessly" as possible! We will be calling Dalworth next time the need arises!