Job Completion Survey - Restoration

Dalworth were great, my water technician Layton was top of the line

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Alex Garcia, Project Manager
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? I had seen commercials and had done my research for other needs

Comment: The response to the pipe burst in my home on March 2 was outstanding, with water covering most of the downstairs area. Alex Garcia arrived within an hour, promptly dispatching his crew to begin water mitigation. He guided me through the process, indicating where the water had reached in each room. The majority of the water was above the baseboards. The team worked swiftly to remove water, set up fans, and take out damaged flooring. They were courteous, attentive to my concerns, and careful with my belongings. Alex\'s efforts were highly effective, achieving success in less than a week, and he was always responsive to my calls and texts. However, some services were considered unnecessary by my insurance, State Farm, which caused significant stress as they were reluctant to cover all the essential costs to save my home. Despite our best efforts, Alex and I were unable to alter the payment situation. I commend Alex for his expertise, patience, and dedication to performing excellently under challenging circumstances. I strongly endorse Dalworth Restoration for handling any home water disasters.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Sergio, Lleyton & Nick
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? sink pipes burst

Comment: the kitchen sink pipes burst under the sink while we were gone with the dishwasher running. When we came home we had a big mess in the kitchen with water everywhere. We called Dalworth and they sent a crew out immediately.
Sergio, the project mgr was very professional keeping us informed how they would proceed during the cleanup process while the crew, Lleyton and Nick, proceeded to remove the water, clean & dry out my kitchen floor. I would recommend Dalworth Restoration and would use them again.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us?

Comment:

Great job guys! The crew Anthony, Leroy, Armando and i believe it was Alfredo came out and serviced it professionally and rapidly

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us?

Comment: Raul come tonmy house and did a great job,
Got lot experience and I\'m very happy whit his job
Thanks Raul❤️

Nicholas was super professional and nice, I really appreciate him coming and helping us.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us?

Comment: Went above and beyond to get me what I needed

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us?

Comment: Clean up process was fast and easy

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us?

Comment: Amazing job thank you Raul

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Flooded house

Comment: Very detail oriented technique

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Mold

Comment: Very knowledgeable about the circumstance.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Flooded house

Comment: Great service thank you Raul

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Water restoration

Comment: Great job!

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Emergency water damage

Comment: Fast and super effective service.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Flooded house

Comment: Great job with the clean up!

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Smoke deodorizing

Comment: Got the smell of smoke out fast.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Cleaning

Comment: He\'s a hard worker very respectful and knows what he\'s doing.

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Water damage

Comment: Fast and courteous and great service

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Mold

Comment: Very knowledgeable and kind

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Water damage

Comment: Hard working and great worker

• How would you rate your overall experience with Dalworth Restoration?
• Who was the technician that serviced your property? Raul Robles
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• Why did you call us? Water damage

Comment: Great service and very experienced technician.