Job Completion Survey - Restoration

• Who was the technician that serviced your property? 2 Hispanic men that were extremely polite&knowledgeable
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

The technicians are extremely professional and knowledgeable in their field of work. Mr. Jon Pladers discovered the problem right away. We received the answer to why water was coming into the home from a window. I highly recommend this company if you have water coming into your home and you are unaware of the source. They can find it fast and offer solutions to the problem.

• Who was the technician that serviced your property? Chris Barrett
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: This is our third job with Chris! He's awesome!!

• Who was the technician that serviced your property? Chris
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Always answered any concern or question. Worked extremely hard for us.

• Who was the technician that serviced your property? multiple people, started with Alex Garza
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: We were very pleased with the service of Dalworth. I would highly recommend them.

• Who was the technician that serviced your property? Ryan
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great. Very professional. Detail and took time to explain all questions. I trust Dalworth and believe them.

• Who was the technician that serviced your property? Ryan Butts & Wade Henry
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Everything went well. The job was done in a timely fashion.

• Who was the technician that serviced your property?
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

• Who was the technician that serviced your property? Bert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment:

Thanks to this Company I have a newly painted wall commemorating 911- BEAUTIFUL!

• Who was the technician that serviced your property? Area rug floor protector pads were dropped off at the house while we were at work, the same day ordered!
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: As always, great customer service and experience!

• Who was the technician that serviced your property? Ryan
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Professional,quick,provided good summary of procedures.

• Who was the technician that serviced your property? Ryan
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Professional,quick,provided good summary of procedures.

• Who was the technician that serviced your property? Andy Rials
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: I was pleased with the service.

• Who was the technician that serviced your property? Francisco and another person
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: There was an email glitch at the office that resulted in the team not bringing the pad we ordered on the first delivery attempt for one of the three rugs we had cleaned. They explained what happened and handled it well. The second rug that was delivered was wasn't as good. .I requested it to be corrected but the pad ended up sticking out on one side which the tech didn't correct. The first delivery of a large 10x14 rug went so well and they were very attentive to detail that it made the second rug 8 x 10 delivery with the pad seem somewhat hasty and haphazard. My family will try to fix it better so it aligns correctly. Since we had two deliveries for the one order, I would give the first gal who was fantastic a 5 star and Francisco a 3 star.

• Who was the technician that serviced your property? John
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: John was very professional and the whole experience was excellent considering the circumstances. I will recommend Dalworth to everyone. I already have had great experience getting my floors cleaned, and this was excellent as well. Thank you very much.

• Who was the technician that serviced your property? Jacob Franklin
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Fast service. great job

• Who was the technician that serviced your property? John
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Dalworth was extremely professional and very easy to work with.

• Who was the technician that serviced your property? John
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Great, fast but thorough, and so polite! Just how all life should be... but rarely is. Thanks for an excellent job!

• Who was the technician that serviced your property? Bert
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Bert and Jacob both came out to check on the house. Both were professional and informative. Excellent service.

• Who was the technician that serviced your property? We had several different servicemen
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: You all were wonderful, expedient, friendly, efficient

• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Couldn't have been more pleased with the service we got from Dalworth.

• Who was the technician that serviced your property? Jacobo Cesar
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How was the cleanup process?
• How would you rate your overall experience with Dalworth Restoration?

Comment: Professional, courteous, and efficient. The rugs look great. Ticket No. JC-64196 Jack Thompson