Job Completion Survey - Restoration

Name: Dalworth Restoration Customer Reviews
Rating: 4.96 (473 reviews)

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.96

473 Reviews

94%

Trina S.
HASLET, TX

Reviewed on June 25th, 2018
- Who was the technician that serviced your property? Cameron Culpapper
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: he was very professional and a job very well done would recommend to anyone
Megan L.
Westminster, TX

Reviewed on June 16th, 2018
Pegasus realty M.
IRVING, TX

Reviewed on May 7th, 2018
- Who was the technician that serviced your property? unknown
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Overall, the job went well, since this was a rental, the tenant handled most of the onsite work crews. There was a bit of some communication snafus between departments when someone was telling me the job was completed and then I would get a phone call from someone else telling me there was still more to be done. Another thing that was a bit annoying on this job was the "last minute" calls I got towards the end of the job from dispatch "...our guys are in the area and will be there in 30 mins..." This is not acceptable...we worked it out, but usually Dalworth is more conscious about scheduling in advance. Thank you all for the efforts in getting this completed.

Replied by Evan Islam on May 31st, 2018 12:05:03pm Thank you for the kind review. We will work harder to solve some of the communication issues.
Willie S.
BEDFORD, TX

Reviewed on May 5th, 2018
- Who was the technician that serviced your property? Kurt Smith
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Everyone was very courteous and professional. Thank you for your help at a very stressful time.
Linda S.
PLANO, TX

Reviewed on May 4th, 2018
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Linda S.
PLANO, TX

Reviewed on May 4th, 2018
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Kim H.
GRAPEVINE, TX

Reviewed on May 3rd, 2018
- Who was the technician that serviced your property? Anthony
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Very prompt and professional service provided by this company. Excellence in providing complete restoration measures for flooded carpet.
Methodist southlake H.
SOUTHLAKE, TX

Reviewed on April 30th, 2018
- Who was the technician that serviced your property? Nick Hobbs; Guillermo Martinez
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Great service, and very responsive to any questions or additional services needed. Work was completed ahead of schedule and quality of work exceeded expectations.
Randal L.
DALLAS, TX

Reviewed on April 23rd, 2018
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Ann C.
FORT WORTH, TX

Reviewed on April 6th, 2018
- Who was the technician that serviced your property? Bryan Butts
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Great job of cleaning up everything! We were very pleased.
Brian H.
DALLAS, TX

Reviewed on April 2nd, 2018
- Who was the technician that serviced your property? Bert
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Response was quick. Techs were knowledgeable, polite, and respectful of my property.
Carolina N.
UNIVERSITY PARK, TX

Reviewed on March 29th, 2018
- Who was the technician that serviced your property? Brian
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Joan G.
PLANO, TX

Reviewed on March 9th, 2018
- Who was the technician that serviced your property? Wade
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: My first flood. The crew knew what to do and went to work. It is quite upsetting to see the furniture being removed but everyone was reassuring.
Donna W.
Tom Bean, TX

Reviewed on February 18th, 2018
Kermit R.
THE COLONY, TX

Reviewed on January 30th, 2018
- Who was the technician that serviced your property? Chris
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Roberto L.
Trenton, TX

Reviewed on January 30th, 2018
Steve G.
KELLER, TX

Reviewed on December 20th, 2017
- Who was the technician that serviced your property?
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Trina S.
HASLET, TX

Reviewed on November 10th, 2017
- Who was the technician that serviced your property? Chris and Jeff
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Did a great job.. thank you
Holy cross lutheran C.
ARLINGTON, TX

Reviewed on November 1st, 2017
- Who was the technician that serviced your property? Bert
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Everyone we dealt with was very helpful, professional and friendly. We would definitely recommend your services to others.
Lily W.
FORT WORTH, TX

Reviewed on October 16th, 2017
- Who was the technician that serviced your property? Ever/Ana/Cesar
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Had a couple of issues but Dalworth and the technician made it right. Thankful they didn't add to stress. Witnesses 100% professionalism and excellent service. Wished our insurance had used them for our emergency service instead of the other guys. Will pass this on to insurance company as well. Thank you!!
Lue D.
Tioga, TX

Reviewed on October 3rd, 2017
Nations home W.
DALLAS, TX

Reviewed on September 20th, 2017
- Who was the technician that serviced your property? Bert / Justin
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: As always Dalworth was on the job within an hour of the initial call, all went great and always recommend them to friends and family
Novice N.
IRVING, TX

Reviewed on August 24th, 2017
- Who was the technician that serviced your property? WADE
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment:
Patricia M.
HEATH, TX

Reviewed on August 21st, 2017
- Who was the technician that serviced your property? 2 Hispanic men that were extremely polite&knowledgeable
- How was your experience with the first phone call to the company?
- How would you rate the appearance of our service technician?
- How would you rate the competence of our service technician?
- How was the cleanup process?
- How would you rate your overall experience with Dalworth Restoration?
Comment: Happy camper The Stars above were not in working order so I could not answer the Survey