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DFW's Trusted Leader in Restoration and Clean-Up, Since 1976

Job Completion Survey - Restoration

Reviewed By: Pegasus realty management
Location: Irving, TX 75060

Who was the technician that serviced your property? unknown
How was your experience with the first phone call to the company? 5 Stars5
How would you rate the appearance of our service technician? 5 Stars5
How would you rate the competence of our service technician? 5 Stars5
How was the cleanup process? 4 Stars4
How would you rate your overall experience with Dalworth Restoration? 4 Stars4
Comment Overall, the job went well, since this was a rental, the tenant handled most of the onsite work crews. There was a bit of some communication snafus between departments when someone was telling me the job was completed and then I would get a phone call from someone else telling me there was still more to be done. Another thing that was a bit annoying on this job was the "last minute" calls I got towards the end of the job from dispatch "...our guys are in the area and will be there in 30 mins..." This is not acceptable...we worked it out, but usually Dalworth is more conscious about scheduling in advance. Thank you all for the efforts in getting this completed.
Overall Rating 4.5 Stars
Evan Islam from company replied to this review
Replied on: May 31st, 2018 12:05:03pm
Thank you for the kind review. We will work harder to solve some of the communication issues.

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